We’re here to help with Wishly for iPhone and iPad.
Email us with your question. Telling us your iPhone or iPad model, your iOS version and the app version (Settings → About in Wishly) helps us answer faster.
Email supportnextgenerationapp3400@gmail.com
Wishly is made by NextGen Apps Studio.
Open Settings on your iPhone → Notifications → Wishly and turn on Allow Notifications. Then, in Wishly, open Settings → Birthday reminders and check the time, “On the birthday” and the early reminder. With “Only favorites” on, you are reminded only of the birthdays you starred.
On the Birthdays tab, tap + and choose Import from Contacts, then allow Wishly to read your contacts. Only contacts with a birthday saved are shown, and nothing is uploaded.
In Wishly, open Settings → Wishly Premium and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used to buy it. Restoring is free.
Subscriptions are managed by Apple. Open Settings on your iPhone → your name → Subscriptions → Wishly, or go to your App Store subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge.
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
iCloud Backup and Quick Start move them with the rest of your iPhone. You can also open Settings → Backup → Back up to a file in Wishly, keep the file in Files or iCloud Drive, and choose Restore from a file on the new iPhone. Restoring only adds what is not saved yet.
Your birthdays, photos and creations are kept on your device, so deleting them in the app, or deleting the app, removes them. We have no account or server copy to delete. See the privacy policy for what advertising and analytics services receive.
